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Payments

The payment policy is as follows -

a) You can confirm your treatment at vaidyagrama by paying USD 1000 as advance. This amount may be paid either through PayPal - punarnava@punarnava.org (actual fees extra) or through direct bank transfer (actual fees extra) - only on receipt of your payment, is the treatment confirmed

b) On arrival in vaidyagrama you can pay the balance amount for the entire duration upfront - within the first week of arrival

c) This amount may be paid either in currency (INR, USD, Euro, AUD or GBP along with passport copy) or through credit card (VISA or Master). Cheques from outside India are not accepted. Travellers' Cheques are accepted provided they are given immediately on arrival

c) An international patient should preferably pay in USD; to avoid any misunderstandings over foreign exchange conversion rates.

d) Our preferred mode of acceptance of payments is through credit card (VISA or MASTER), Paypal or bank transfer. We do request that you use one of these three modes to make all your payments.

e) If you choose to do a bank transfer, please initiate the process before you come to vaidyagrama to ensure that the full amount towards your stay here is received in the vaidyagrama bank account before your treatment commences. Please note that there are sometimes excessive delays in bank transfers for which we cannot be held responsible. You will need to receive confirmation from us that we have received the amount in our bank account before the treatment program commences.

e) Any fees incurred with regard to any non-currency payment will be extra at actuals

f) At the time of discharge, the final bill and settlement will be done. Any amount towards take-home medicines and other miscellaneous expenses can be settled then.

g) Any amount towards incidentals should be settled on a weekly basis. 


Refunds

All refunds will be made only in Indian rupees as per Indian laws. The refund policy is as follows -


Before arrival

a) If  you cancel your booking more than 90 days in advance, 20% of the booking fee plus applicable bank transfer charges will be forfeited.

b) If you cancel your booking between 30-89 days in advance, 50% of the booking fee plus applicable bank transfer charges will be forfeited.

c) If you cancel your booking less than 30 days in advance, 100% of the booking fee will be forfeited.


However in any of the above situations, we may consider requests to hold this advance amount against treatment program from another date onwards; or to use this advance amount towards the treatment of a relative/friend.


After arrival

a) If you shorten your stay against the advice of the vaidyagrama medical team, then no refund will be made.

b) If your stay is shortened based on the advice of the vaidyagrama medical team, then the appropriate refund will be made.